| | Sample Candidate Evaluation Report
Technical Support Staff Selector
Name of Candidate: Scott Smith
Company: ABC Systems Inc.
WEIGHTED AGGREGATE SCORE: 82%
OVERALL RATING: Average
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BELOW
AVERAGE
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AVERAGE
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ABOVE
AVERAGE
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WORD PROCESSING
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SPREADSHEETS
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DATABASE
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xxxxxxxxx
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NETWORKING
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SYSTEM SOFTWARE: WIN 98
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PROBLEM ANALYSIS ABILITY
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ABILITY TO FOLLOW SPECIFICATIONS
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LOGIC ABILITY
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In problem one, the candidate had to answer 40 true/false questions grouped into four subjects: word processing, spreadsheets, database software, and networking. This question was developed to measure the candidate’s knowledge of generic software. This person scored
20 out of a possible 40 points.
Problem two involved twenty multiple-choice questions that pertained to Windows 98, and measured the individual’s level of software knowledge. This candidate scored
12 out of 20 points.
Problem three was designed to measure the logic and analytical skills that the technical support individual requires for problem solving. It also evaluated the candidate’s ability to learn. This person obtained
17 points out of a possible 17.
Problem four examined the candidate’s ability to read precise specifications and identify problems in the application of those specifications. This person scored
16 out of 18 points.
The last problem in the test evaluated the candidate’s overall logic ability to generate a problem solution. This candidate scored
12 out of 12 points.
Recommendation
We recommend this individual for a career as a Technical Support person provided further supervised training is supplied, particularly with regard to database software.
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