Sample Candidate Evaluation Report

Collector Staff Selector

Company: ABC Financial Services

COLLECTIONS SKILLS

Collector Skills (Handling Situations)

This section measures the ability to deal with situations that a Collector would face. This candidate scored 14 points, which is an above average score. A superior score is 19 points or more.

Collector Problem Solving
This part of the test asked the candidate to solve 12 short questions each requiring specific answers. They measured problem solving ability. The candidate scored 10 points, which is high average, whereas a superior score is 16 points or more.

INTERPERSONAL SKILLS

C.P.F. (Ability to Work With People)

C.P.F. measures the candidate’s desire for daily people contact on-the-job. A person who scores in the average range prefers a job with an equal mix of people contact and administrative work. A superior score is 29 points or higher. Therefore, with a score of 24 points, this candidate displayed an above average desire for people contact.

N.P.F. (Emotional Stability)

N.P.F. measures a person’s emotional stability, responsibility and resistance to stress. This candidate exhibited far above average emotional stability with a score of 27 points. A superior score is 29 points or more. Groups constituted of persons of at least high average stability generally make strong teams, trusting one another and free from manifestations of panic and low morale.

16 P. F. (Personality Factors) 5th Edition

Ms. Leighton appears to be reserved and cautious about involvement and attachment. She may be uncomfortable in situations that call for emotional closeness and extensive interaction. However, she can be outgoing in certain types of social situations, and has the ability to "take charge" when she is required to do so.

This candidate demonstrated a tendency to be conscientious and open to change. As well, she can be expected to avoid unnecessary conflict, even if it means setting aside her own wishes and feelings. Ms. Leighton appears to be sensitive and intuitive, but can be counted upon to be practical in her decision-making. In addition, she is forthright and self-assured, with a preference for working as a part of a team.

SASQ Reaction to Adversity

This test measures optimism and persistence under adversity. The ability to succeed is directly related to the ability to handle adversity. The higher the individual's optimism, the greater will be the probability of success in situations that require resilience and persistence. 

Based on the candidate's performance on this test, she is likely to rebound quickly following setbacks, and would not take rejection or failure too personally. However, she may not be highly motivated by her success and seek opportunities and challenges for further accomplishment.

Recommendation

With an overall score of 62%, Ms. Leighton is recommended for the position of Collector, based on her performance on this test battery, and subject to the weaknesses highlighted in this report. Ms. Leighton performed adequately on the Collection Skills section of the test, and should have very little, if any, difficulty handling situations that may arise in the process of collecting outstanding accounts. As well, she has high resiliency, which will enable her to handle the frustrations inherent in the position. However, unless she can display more initiative, drive, toughmindedness, and optimism, this candidate is unlikely to reach her full potential in the role.