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Manager, IT Business Applications
General Dynamics Ordnance Systems and Tactical Systems.

Computer Literacy Skills Profile

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Author: Bruce A. Winrow

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Date introduced: 1995

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Administration time: 1 hour and 50 minutes

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Booklet version available, Internet version coming soon

Purpose

To evaluate the computer literacy potential of individuals whose job responsibilities will include significant involvement with personal computers utilizing common software packages. It is not a test of programming aptitude.

General Description

This test is ideal for evaluating the potential of candidates with or without prior computer experience. It measures the following:
bulletthe ability to follow instructions, manipulate text, and locate and correct grammatical errors.
bulletthe ability to utilize a numeric keyboard to solve common mathematical problems.
bulletthe ability to work with information organized in a spreadsheet or chart-like format.
bulletthe ability to manipulate graphic images and comprehend written commands.
bulletthe ability to comprehend written material and solve basic problems.
bulletthe ability to search for information by referencing several organized "tables"

Positions for which the test is appropriate

Computer users with positions in technical, customer service, secretarial or clerical positions: not programming.

Job criteria measured

All required skills and abilities necessary for computer use:
bulletUnderstanding of supplier manuals
bulletProblem solving skills
bulletAbility to use word processing packages
bulletAbility to use a numeric keyboard
bulletAbility to understand and use common spreadsheet programs such as Lotus, Excel, etc.
bulletAbility to use graphics packages
bulletAbility to understand and use database concepts commonly available
bulletInterpretation of specifications of the type found in vendor manuals
bulletAbility to work accurately and rapidly
bulletAbility to sustain concentration and solve in-depth problems
bulletAttention to detail

Test administration

The test requires only clerical supervision to administer. Once begun, it is self-instructive for candidates, requiring 1 hour and 50 minutes to complete.

Sample question (segment)

Consider the fictitious computer shown to the left with a monitor (display/screen) that can show only five digits. The keyboard possesses the keys for digits 0 through 9 and commands C, E, A, S, M, and D. The meanings of the command keys are as follows:

The diagrams (not shown) represent four tables that can be related through specific and common pieces of information. The first three tables provide information concerning suppliers (S), parts (P) and jobs (J). Note that each of these tables allows you to access a horizontal row of information based on a unique "identifier" being the supplier number (S#), part number (P#) and job number (J#), respectively. (For example, P4 represents 14-pound red screws located in London. This information was obtained based on the part number from Table 2.)

Sample Candidate Evaluation Report

Click here to view a sample detailed evaluation report.

Evaluation

The overall rating is based on scores according to the following table:

Score Rating Recommendation
90-100% EXCELLENT Hire or Train - Candidate will likely be a superior performer
80-89% VERY GOOD Hire or Train - Candidate will likely be an above average performer
70-79% GOOD Hire or Train - Candidate will likely be an average performer
60-69% LIMITED USE Hire or Train - Only if low average to average performance is acceptable
59% or Less VERY LOW Do not hire or train - Candidate will likely be a below average performer

Validation Information

March, 1997Given the demonstrated relationship between the abilities and traits required to perform the twelve key tasks of the Staff Support Services Assistant job, and those measured by the Computer Literacy Skills Profile Test, the test represents a content valid evaluation device for that job.

Languages published

bulletEnglish
bulletFrench
 

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