Company Profile

Walden Personnel Testing & Consulting Inc. has been a leading developer and provider of skills, aptitude and knowledge tests for positions in Sales, Sales-related functions such as Customer Service, Telemarketing and Call Center, as well as Information Technology, Administration and Managerial. Walden also provides related consulting services in job analysis, test customization and validation.

These tests have helped thousands of organizations understand more about the real abilities of their job applicants and prospective trainees. Walden has a different, job-related, valid test for just about every position, and can design, customize and validate any test for any purpose.

Walden tests will give you insight you cannot obtain from the other usual recruiting methods. Reference-checking rarely gets a frank response; interviews favor the smooth talker; and resumes are often exaggerated.

The Walden client will also receive access to a wealth of experience in how to creatively use the various tests in the most effective manner and to produce tangible savings.

Most of the tests are in booklet format, as well as many given over the Internet. The tests are administered at the client’s offices and the results sent or faxed to the scoring office. Within a few hours of receipt, the tests are graded and a detailed report is prepared on the strengths and weaknesses of the candidate, as measured by the test. Online test scoring is done immediately with results e-mailed back to the client.

Many companies who recruit and hire candidates often discover later that the individual selected is not the best person for the position. This can be extremely costly and disruptive to the organization. Most organizations will benefit from a reliable method of assessing the true skills of new employees.

We see testing not as an end in itself, not to replace the interview process, but as an important aid in the selection of staff, to be used in conjunction with interviews, resume evaluation and careful reference checking. It will give you an insight not available from other techniques.

Using pre-employment testing can lead to meaningful improvements in turnover, productivity, training effectiveness and morale. Walden provides proven tools that help corporations in their selection process. The use of objective testing before hiring will aid managers in keeping track of people with superior potential. Besides cost savings, many companies also realize improved morale and performance when better-qualified persons are hired, and where management can recognize and reward superior employee performance. When using testing as a tool, companies make better use of their recruiting and selection effort. And the use of testing will often identify superior performers who would otherwise be rejected.

Recruitment of persons who do not succeed is very costly, and these hidden costs are not isolated on financial reports. Proper use of testing has been proven to reduce employee turnover and staffing costs. Savings gained by not hiring just a single unsuccessful individual will more than pay for the cost of years of testing. The secret is to use proven tests with a record of success.