
Testing Your IT Candidates
by Stephen D. Silver, Walden
Personnel Testing & Consulting Inc.
Hiring qualified IT candidates is no easy chore. Aside from the fact that it
is so difficult to find such people, once you have found them, how do you know
how good they are?
None of the usual methods of screening offers a perfect approach. You hardly
ever receive a bad resume. Reference checking is also imprecise because most
employers are afraid to be sued by the candidate if they give the candidate a
really bad reference. Interviews are equally hazardous, considering the
restrictions placed on the interviewer. Furthermore, for strongly technical
positions, the interviewer is often at a technical disadvantage and does not
have the depth of knowledge to properly assess the skills of the candidate.
So what happens? Usually, you attempt to match the candidate's experience
with the software jargon of what the position requires. Very often this is
successful, but when it is not, the costs can be very high.
Most of the time, the project that the new hire comes into is a complex one.
Consistently successful companies usually have a proven method of bringing the
new hire into the process smoothly.
Ultimately, if this person turns out not to be as good as the company
requires, the organization can incur substantial costs between the time of hire
and when the person is let go. These costs include more than just salary and
severance. A hire's inadequate performance can cost the project and the company
tens or hundreds of thousands of dollars, plus expensive delays.
Fortunately, there is another way to gain insight into the applicant's real
abilities: through the use of job-related, valid and predictive tests. Tests
that simulate what the person does on the job can differentiate in a very
meaningful way between talented people and those whose skills don't match the
requirements. The use of testing is not the whole answer, but testing provides
insight that you cannot obtain from other screening methods.